Question 1

How does your design review and revision process work?

Accepted Answer

We run projects through structured milestone presentations rather than endless guesswork. Each phase (Concept Exploration, Refinement, Final Delivery) includes a dedicated review round where we walk you through the design rationale and collect focused feedback before proceeding.

Question 2

What is the standard turnaround time for a branding project?

Accepted Answer

A standalone logo system takes 2 to 3 weeks. A full brand identity system takes 4 to 6 weeks. Packaging design projects typically take 3 to 5 weeks depending on the number of SKUs and manufacturer dieline requirements.

Question 3

How do you handle revisions if we want changes?

Accepted Answer

Two full rounds of iterative revisions are included in every scope. During each round, we address specific layout, typographical, or color adjustments. If you require substantial strategic pivots or entirely new concepts outside the original agreed brief, we provide a transparent hourly or addendum scope first.

Question 4

Who owns the intellectual property and copyright to the final work?

Accepted Answer

You do. Upon receipt of final project payment, full commercial copyright and exclusive ownership of the approved designs are transferred directly to your business. We retain only the right to feature the project in our portfolio and case studies.

Question 5

What file formats will we receive at project completion?

Accepted Answer

You receive an organized master archive containing vector formats (.AI, .EPS, .SVG, .PDF) that scale infinitely without blurriness, alongside high-resolution web-ready rasters (.PNG with transparency, .JPG) in all required color modes (RGB, CMYK, Pantone).

Question 6

Can non-designers on our team use the files without Adobe software?

Accepted Answer

Yes. Alongside professional vector files for printers and developers, we provide ready-to-use PNG marks for email signatures, Word/Google Docs letterhead templates, and PowerPoint/Keynote slide decks that anyone on your team can open and use immediately.

Question 7

How do you ensure color accuracy between computer screens and physical print?

Accepted Answer

Computer screens display in RGB light, while commercial printers use CMYK inks or spot inks. We calibrate your brand colors using Pantone Matching System (PMS) swatches so your printers have an absolute physical ink target to match, ensuring consistent colors across boxes, shirts, and business cards.

Question 8

Will our packaging artwork be ready for our manufacturer to run?

Accepted Answer

Yes. We build all packaging artwork directly onto manufacturer-approved dielines with 3mm to 5mm bleed allowances, converted vector type outlines, spot varnish layers, and precise color channels. We also assist during pre-press proofing if your printer needs technical adjustments.

Everything you need to know about our branding process.

How projects move from kickoff to completion.

File formats, master packages, and commercial copyright.

Pantone matching, dieline specs, and press proofing.

Have an upcoming project? Let's talk through the details.